YOUR FACE IS YOUR TICKET® ID KEYCARD PAYMENT™ CREDENTIAL™
Facial authentication technology that delivers faster, smarter, and more data-rich interactions.
AUTHENTICATION LAYER
AI facial authentication that secures, simplifies, and speeds up every touchpoint at live events.
IT JUST WORKS
Don’t take our word for it—hear from Wicket customers.
“Our goal is to provide solutions that best serve and take care of the guests who visit our stadium. Wicket has been a key partner in helping us create first-class experiences.”
20k
Enrolled Fans
40%
STH Enrolled
“I love seeing how delighted attendees are with the speed of the Wicket system. They are now breezing through badge pickup so they can experience more of the event.”
Faster Check-in
Total Opt-ins
“Wicket has been a great addition to our operations by helping people move without friction, and has improved the experience for people across our business.”
Tickets p/ Minute
Faster concessions
“[Wicket’s] built-in integrations have optimized the technology we rely on and revolutionized our overall stadium operations.”
“MLS NEXT continues to improve for scouts and recruiters—thanks for paying attention and making the experience better for coaches.”
“We are thrilled with the user experience that Wicket has enabled for visitors to Ochsner Sports Performance Center. It’s top-notch.”
DIFFERENTIATORS
Wicket is the proven leader in authentication solutions that streamline event operations.
Wicket is committed to creating products built with privacy-first, opt-in-only principles to ensure user data is protected.
Integrations with major ticketing, credentialing, and payments providers make it easy to add the Wicket platform to your venue.
Our flexible solutions easily scale from 1,000 to 100,000 users per event to meet your team's and program's needs.
ENROLL & AUTHENTICATE
Wicket uses a simple mechanism—enroll and authenticate—to connect users to different experiences.
At Wicket, we are committed to privacy. We make it our responsibility to weave privacy into all our products and protect the data you trust us with.
Wicket does several things to ensure user privacy. To name a few, Wicket:
To see our entire privacy framework, visit the Privacy & Security page.
Opt-in only means just that. To use Wicket facial authentication, all users must explicitly opt in prior to uploading an image into our system. Wicket does not take pictures of users for enrollment without user knowledge; users take and submit their own selfie and provide Wicket with permission to use it to give them access to facial authentication-enabled features, such as facial ticketing, facial payments, and facial access.
All PII is directly provided by the Customer or User. PII is then translated from an image to a mathematical representation of the face for identification.
When we receive user PII, we use encryption (at rest and in transit) to ensure the information is safe, and any images and data captured at the actual event are automatically deleted from all systems within a timeframe determined by the organizer.
Wicket acts as the Data Processor with the Customer as the Data Controller. Customers exclusively own the database that holds the information, and all Personally Identifiable Information (PII) is stored in the cloud, with a strong security framework that prevents 3rd-party access or sharing.
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